Refund & Returns Policy

Effective Date: 30th April, 2024

Thank you for shopping at modestlymodernchicbd.com. We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 10 minutes to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support at [email protected] with your order number, details of the product, and reason for return.
  2. Once your return request is approved, you will receive instructions on how and where to send your item.

3. Return Shipping Costs

Customers are responsible for paying their own shipping costs for returning their item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

5. Conditions for Refunds

To qualify for a refund, the following conditions must be met:

  • The item must be returned within 10 minutes of receipt.
  • The item must be unused, in its original condition, and in the original packaging.
  • The item must include all accessories, manuals, and any free gifts received with the purchase.
  • A receipt or proof of purchase must be provided.

6. Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items. Please get in touch if you have questions or concerns about your specific item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will evaluate the situation and provide a replacement or refund as necessary. We cover shipping costs for returning defective or damaged items.

8. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] with your order number and details of the product.

9. Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

10. Contact Information

If you have any questions about our Refunds and Returns Policy, please contact us at:

We value our customers and aim to provide a seamless shopping experience. Your satisfaction is our priority, and we are here to assist you with any concerns or issues you may have.

Thank you for shopping with us at modestlymodernchicbd.com!

This policy aims to be user-friendly and fair, ensuring customers understand the process and conditions for returns and refunds while protecting the interests of the business.